Capsule

Privacy Policy

Last updated: July 30, 2026

Capsule ("we", "our", or "us") is an app for creating shared, time-locked capsules of memories with friends. This policy explains what data we collect, how we use it, and your rights.

GDPR Your rights under EU data protection law →

Who we are

The controller of your personal data is Geostormers. You can reach us at info@geostormers.com.

What we collect

How we use it

Legal bases

If you are in the EU or UK, we rely on these grounds: performance of a contract, to run the app and deliver your capsules to the members you invite; your consent, for access to your contacts and for push notifications, either of which you can withdraw in your device settings; our legitimate interests, in moderating the service, preventing abuse, and keeping the app secure; and legal obligation, where the law requires us to retain or disclose something.

What we don't do

Moderation access

Sealed capsules stay private from other users until their unlock date, and we do not browse them. Moderators can access the contents of a capsule — including a sealed one — only when it has been reported, when we have reasonable grounds to suspect our Terms are being broken or that someone is at risk, or where the law requires it. Reviewing a capsule does not unlock it for its members.

Data retention

Your capsules and fragments are retained for as long as your account is active. You can delete your account and its data at any time from Account settings in the app, or by emailing us.

Two things are worth knowing about deletion. Deleting your account also deletes the capsules you own, including fragments other members added to them. And if we suspend an account for breaking our Terms, we keep it and its reports rather than deleting it. We do so on the basis of our legitimate interest in preventing abuse.

Reports may be retained after the reported content is deleted so we can act on repeat behaviour.

Your rights

If you are in the EU or UK, you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have your data erased, to receive a copy in a portable format, to object to or restrict processing that relies on our legitimate interests, and to withdraw consent at any time where we rely on it.

You can exercise most of these in the app: edit your details in Account settings, and delete everything from the same screen. For anything else, email info@geostormers.com and we will respond within one month.

Security

All data is transmitted over HTTPS. Passwords are stored hashed, never in plain text, and accounts are protected by access tokens. We take reasonable measures to protect your information.

Children

Capsule is not directed at children under 13, and you must be at least 13 to hold an account. In some countries the minimum age for consenting to online services is higher, and in those countries you must be old enough under local law. We do not knowingly collect data from children under 13.

Contact

Questions or deletion requests: info@geostormers.com